Family Demands Accountability As Hospital Stays Silent On Lens Implant Case
Key Points:
- Patient paid ₹45,000 for lens implant surgery at Mango eye hospital
- Vision worsened instead of improving, family alleges negligence
- Hospital management gave no official response to allegations
MANGO – A patient and his family members created an uproar at Sanjeev Netralaya in Mango on Thursday, alleging negligence after an eye operation left him with worse vision than before. The patient claims his eyesight deteriorated further instead of improving after a lens implant procedure.
The patient told reporters that he had spent ₹45,000 at the facility to have a lens implanted in his eye. He had hoped the procedure would improve his deteriorating vision. However, his eyesight worsened considerably after the surgery rather than getting better.
His family members said they approached the hospital administration soon after noticing the decline. Staff members reportedly told them that no discussion could take place until the concerned doctor arrived at the facility.
The family said they waited a long time, but the doctor did not show up. This delay led to a sharp exchange between the patient’s relatives and hospital staff. The confrontation soon created an atmosphere of chaos inside the hospital premises.
Other patients present at the eye hospital at the time also raised questions about the quality of medical care being provided. Several of them said the hospital administration appeared to ignore the patient’s complaint rather than treat it with the seriousness it deserved.
The patient alleged that despite the scale of the dispute, the hospital did not arrange for a fresh medical examination of his eye. No member of staff accepted any responsibility for what had happened, he said.
Hospital management has not issued any official statement on the matter so far. Repeated attempts by the family to get a clear response from the administration reportedly went unanswered.
Eye-care negligence complaints have surfaced elsewhere in Jharkhand in recent months. Medical negligence cases at government and private facilities across the state have drawn similar complaints from patients and their families. Meanwhile, free cataract surgery camps conducted by charitable organisations in the city have continued without major complaints during the same period.
The patient said he now intends to pursue legal action to seek justice. He added that he would not let the matter rest until the hospital was held accountable for the outcome of his treatment.
Mango has also seen a string of unrelated protests in recent weeks over allegations of negligence and mistreatment, reflecting growing public frustration with how complaints are handled by local institutions. The healthcare infrastructure in the area has expanded recently with new diagnostic facilities, even as questions persist over service quality at some establishments.
Similar allegations of medical negligence have surfaced this year at MGM Hospital in Jamshedpur, where a family accused doctors of negligence following a patient’s death. TMH faced a comparable allegation in May after an elderly patient’s death.
